info@faisombud.co.za

Vision & Mission

Our vision

The vision of the FAIS Ombud is to be an independent, effective and trusted alternative dispute resolution office for complaints arising from the provision of financial services.

Our mission

The FAIS Ombud’s mission is to promote consumer protection and enhance the integrity of the financial services industry by the fair and expeditious resolution of complaints, informally and free of charge.

REPORT ANY INCIDENTS OF
FRAUD THEFT, CORRUPTION OR MISCONDUCT
TO KPMG FAIR CALL.

0800 114 711

Whistle Blowers