Mpho Koloko is a seasoned professional with over 25 years of experience in the legal and financial services sectors. She holds a Postgraduate Diploma in Business Management and is currently pursuing a Master of Commerce degree.

Having spent her career within the organisation, she has served as a Case Administrator in the Client Care Department, with extensive experience in case administration, complaint handling, compliance, and customer service in highly regulated environments. She has further strengthened her expertise through additional training in financial planning, wealth management, risk management, and customer centricity.

Mpho has supervised and mentored colleagues, supported the training of new staff, and managed complex case workflows, contributing to regulatory compliance and operational efficiency. She is committed to supporting the organisation’s objectives and brings a wealth of knowledge, leadership, and a client-focused approach to her role.