Determinations 2011/12

In terms of Section 28 of the Financial Advisory and Intermediary Services Act, where a matter has not been settled or the FAIS Ombud’s recommendation not accepted by the parties, the FAIS Ombud will make a final determination which may include –

  • the dismissal of the complaint; or
  • the upholding of the complaint wholly or partially, eg by awarding the complainant an amount as fair compensation for the financial prejudice or damage suffered.

The FAIS Ombud’s determination has the effect of a civil judgement of a court.

YearComplainantRespondentDate IssuedDeterminationAnnexure
2011/12AB BowenDS Catsicadellis20120215determination-
2011/12GM OrpenD Risk Insurance Consultants CC20120201determination-
2011/12EE Blessie & OthersShevgem Investments20120125determination-
2011/12K SunkerShevgem Investments20120125determination-
2011/12MIM SalmondD Risk Insurance Consultants CC20111129determination-
2011/12E BarnesD Risk Insurance Consultants CC20111102determination-
2011/12Afrikeet Wildlife Promotions CCCoverall Insurance Brokers (Pty) Ltd20111004determination-
2011/12PB NiemanJSP du Preez20110503determination-
2011/12BT HeathOrange Insurance Limited20110504determination-
2011/12S MelletAP Nel / Du Nel Properties20110504determination-
2011/12JJ MelletAP Nel / Du Nel Properties20110509determination-
2011/12SG Du PlessisNR Cronje20110510determination-
2011/12HC NorvalFrancois Le Roux20110531determination-
2011/12M MadurayAction Plan Management and Renasa Insurance Company Ltd20110613determination-
2011/12P Marrie, SR GovenderSoobramoney Perimal20110706determination-
2011/12SAM Dos SantosPF Business Services20110711determination-
2011/12MJ CanningsJL Swanepoel20110822determination-
2011/12JF and MS MaritzMarius Jacobs and 3 others20110824determination#1, #2
2011/12F NewloveFNB20110907determination-

See determinations for 2005/6, 2006/7, 2007/8, 2008/9, 2009/10, 2010/11, 2011/12