Determinations 2010/11

In terms of Section 28 of the Financial Advisory and Intermediary Services Act, where a matter has not been settled or the FAIS Ombud’s recommendation not accepted by the parties, the FAIS Ombud will make a final determination which may include –

  • the dismissal of the complaint; or
  • the upholding of the complaint wholly or partially, eg by awarding the complainant an amount as fair compensation for the financial prejudice or damage suffered.

The FAIS Ombud’s determination has the effect of a civil judgement of a court.

YearComplainantRespondentDate IssuedDeterminationAnnexure
2010/11(various complainants)Orange Insurance Limitedvariousvarious determinations-
2010/11(various complainants)A van der Merwe (Garek scheme)20110307various determinations-
2010/11A ClarensBestsure20100910determination-
2010/11AI LaherLIA Holdings/ Laher Insurance Brokers20100906determination-
2010/11B BlaineyAquarius Consultants20100907determination-
2010/11B DudleyLifesure Fin Services20100607determination-
2010/11CL WillemseOrange Insurance Limited20101006determination-
2010/11CNY WarriesUltimassure/ JL Groenewald20100910determination-
2010/11D and T LudewigJC van der Merwe20100921determination-
2010/11DC BothaMaree & Rogers Beleggings20101025determination-
2010/11EM NelDS Catsicadellis/ V Badenhorst20110317determination-
2010/11FJ and A JamneckHJ van der Walt/ Prestige Plan Brokers20101130determination-
2010/11FR ArendsAN Moses20110406determination-
2010/11GE BlackJA Moore and Johnsure Investments20110307determination-
2010/11GE BlackJA Moore/ Johnsure Investments cc20110307determination-
2010/11HB and V RamaSanlam Life Insurance/ WA Jordaan20100910determination-
2010/11HG FondseOrange Insurance Limited20101006determination-
2010/11JB De VilliersDJ Du Plessis20110301determination-
2010/11JPH Lategan Johan Stander20110126determination-
2010/11L WestTridev Brokers/ Egbert Henry Oswald De Villiers20101203determination-
2010/11M SnaigoTI Kirsten20110406determination-
2010/11MP and DJ SwartsAP Nel20110126determination-
2010/11PJ Gropp and GH OttoJacobus Gordon20110210determination-
2010/11SP NaidooCJ Swanepoel and 2 Others20110307determination-
2010/11V MohanlalR Chutterpaul and R Chutterpaul Brokers CC20110307determination-
2010/11WJJ Van RielDavid Kotze20110210determination-
2010/11Zama TransportAcsenna Brokers CC20100713determination-

See determinations for 2005/6, 2006/7, 2007/8, 2008/9, 2009/10, 2010/11, 2011/12